Customer service representatives (CSRs) spend their days answering people's questions and assisting them with a variety of issues. The holiday season offers a great opportunity to give back to CSR rock stars who take care of others year-round. Show CSRs some appreciation with these thoughtful gift ideas.
Rest and Relaxation Gifts to Help CSRs Unwind
When you spend all day talking on the phone or through chat and social media, anything that allows you to unwind makes a great gift. Consider these ideas to help CSRs recharge:
Subscription to meditation apps like Headspace or Calm for peace of mind
Scented candles with relaxing fragrances like lavender or eucalyptus
Spa package certificates to treat themselves
Weighted blankets for ultimate relaxation
Neck massagers (Bonus points if it's heated and rechargeable by USB.)
Cozy socks or slippers to wear on WFH days (or in the office—we won't judge)
Self-warming eye masks (Yes, that's a thing. Buy it here.)
Collection of hot teas (caffeine optional, but highly recommended)
Bathtub caddy (This one is customized to hold a glass of wine, phone, candle, and book.)
Best Gifts for Your CSR's Desk
Consider a Christmas gift CSRs can use in the office, such as:
Blue light blocking glasses to protect their peepers
Mug warmer (Or get really fancy with this smart mug that allows users to set their optimal drink temperature.)
Themed desk calendar (Inspirational quotes, dad jokes, cute dog pictures—there's a desk calendar for everyone.)
Desktop essential aroma diffuser to create some zen in the workplace
Sound-canceling headphones for when they need to get in the zone
Favorite snacks for their desk drawer
USB desktop vacuum cleaner to hide said snack evidence
Small potted plant or succulent to brighten their desk
Stress ball or fidget toy to use while on tasking phone calls
Techy Gifts for CSRs
Get the perfect gift for the tech-loving CSR with one of these ideas:
Wireless phone charger so they don't have to go use their car charger over lunch
Amazon smart plug that enables Alexa smart assistant ("Alexa, turn on my coffee maker, space heater, fan"—the possibilities are endless.)
Video conference mute button that lights up when they're muted
UV sanitizer/charger to kill germs on phones and other desktop accessories (earbuds, pens, keys, etc.)
Digital photo frame to display endless pictures of their cat
Rechargeable portable hand warmer for those days when the office is downright frigid
Digital countdown timer for CSRs who love to Pomodoro
Portable laptop monitor for multitaskers
Screen mirroring device to better assist customers
Unusual Gifts to Give CSRs
For the CSR who has gadgets and gizmos aplenty, consider one of these gifts (because no one needs another "CSRs rock" T-shirt):
Mini zen garden to create some calm after dealing with that customer
Mini golf game with sand trap (This is essentially a golf-themed zen garden.)
Micro-fridge to store their lunch or up to 6 cans of their favorite beverage
Mini desktop whiteboard, complete with internal storage and a phone holder
Desktop boxing set to use after that meeting that should've been an email
Cork rocket desk organizer, because why not?
Self-watering plant pod with telescopic light, so they can have office greenery that survives fluorescent light, windowless rooms, and vacations
Storm Cloud Weather Predictor so they know whether to take home that umbrella
Scratch Art rainbow mini notes for when sticky notes just won't cut it
Gift Cards to Give Them What They Really Want
Last but not least, don't be afraid to give a gift card. Some people worry they aren't personal enough, but the truth is the best gift is letting someone buy what they want. If you're unsure of your recipient's preferences, purchase a Visa gift card they can spend however they wish. But if you know your recipient loves a specific cafe or restaurant, get them a gift card to one of those places. DoorDash and GrubHub gift cards also make good presents for the CSR who often orders takeout to the office.
